Sometimes, when I close my eyes at night, I almost forget how crappy Metro Transit is in Halifax. Unfortunately, I can’t sleep all day, everyday, and the reality is that Metro Transit in Halifax DOES suck. Unnecessarily missed connections, Go Times’ wrong listings, general grouchiness from the majority of drivers… I could go on. In fact, I will.
My hatred for MT is well documented, so I won’t make this long-winded. Metro Transit needs to get their shit together and start fixing their schedule. 90% of their issues stem from the poorly laid out schedule. If they were to fix that, they would alleviate most of their customers’ complaints. I use the word ‘customer’ but I feel like they forget that that’s what the riders are. We are the people they hope will PAY for their SERVICE. If the service sucks, many people will do whatever they can to avoid using it. They’d make more money if they made their service easier to use. Seems to me they feel as though people have no choice so ‘why bother fixing it’ but that’s a terrible stance to take from a business point of view.
Anyway, that’s all I’ll say for now. Follow me on twitter (twitter.com/markadamhfx) for my daily commentaries, many of which involve MT and their “suckitude”. Yeah, they’re so bad I need to make up new words to describe the level of ‘suck’.